I am…
Kenneth Drake-Sargent
As a highly experienced professional, I bring a wealth of knowledge and expertise to the table. With a Master’s degree in Quantitative Management from NYU Stern and a Bachelor’s degree in Computer Information Systems from Columbia College, I have a solid educational foundation for success. Additionally, I have spent 14 years working in technology-related roles, so I have a deep understanding of how technology can best support business operations.
Throughout my career, I have held numerous progressive roles, including 11 years at New York University’s IT organization. During that time, I gained invaluable experience as a people manager, delivering IT projects, and as an IT Service Owner. As a result, I have developed a keen sense of how to manage people, projects, and technology to achieve optimal results.
A Dot Connector
Years of experience with Information Technical Service Management enriched my ability to view matters from multiple perspectives. I can see individual trees and zoom out to understand the forest they grows in. My problem solving approach is rooted in the ability to make data informed connections.
With A Growth Mindset
A lifelong enthusiasm for technology and passion for learning is the fuel for my career. When faced with a new challenge or circumstance, I identify relationships to experience. Novel problems present opportunities to explore past, present, and future knowledge development.
Who Is Highly Collaborative
The unique challenges remote and hybrid work present require experienced thoughtful leadership. The ten years I spent as a remote employee drove me to develop strong communication skills. Forming meaningful connections with clients and peers is second nature.
Focused On Change Management
Throughout my professional career, I have always focused on understanding my clients’ needs. As an owner and manager of enterprise-wide technical services, I took on the role of a client advocate. By actively seeking to comprehend how my clients utilized the technology services I managed, I was able to plan and communicate proactively. This approach resulted in smooth project execution and successful adoption of change outcomes. You can benefit from my years of experience and expertise structured with the Prosci Change Management framework.
I want to work with you!
